Lumos Mental Health Counseling Services LLC (dba Lumos Mental Health Services) takes your privacy seriously. Any information you freely provide is stored confidentially, and it is NOT shared with third parties, used for tracking, or used for marketing purposes. If you so choose to engage Lumos Mental Health Services in email communication, you may do by using the Contact Form or the Email button(s) on this website. If you no longer wish to receive emails from Lumos Mental Health Services, please send an email to Andrew@LumosMHS.com to the email with STOP in the subject line. Email correspondence will then cease.
 
If you choose to connect with Lumos Mental Health Services on Instagram or Facebook and no longer wish to engage or receive updates, please go directly to those sites and select Unfollow.
 
Personal Data. “Personal data” is defined as information you provide to Lumos Mental Health Services such as Name, Email address, phone number, mailing address, user name, location, or any combination of information that could potentially identify you. Personal data will NOT be collected or used beyond the terms identified in this privacy policy.  
 
Limitations. Though Lumos Mental Health Services will make every effort to preserve your privacy, Lumos Mental Health Services cannot guarantee your privacy. Further, we may disclose personal information when required by law or where we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process served on us. We may also disclose personal information in cooperation with a law enforcement request.
 
Also, if at any time there is an admission, report, or disclosure of self-harm or harm to others, Lumos Mental Health Services is legally and ethically liable to report said statements to law enforcement.
 
Cookies. Cookies are not used on this website to track user identity. Session cookies are utilized and are considered temporary cookies that typically expire at the end of the web browsing session on a website. Lumos Mental Health Services does utilize Google Analytics to analyze the use of Lumos Mental Health Services website, and links most often clicked. The data collected from these cookies is non-identifiable of the user.
 
“Forums, Chat Rooms and Other Public Posting Areas
Please note that any data you include in a message you post to any chat room, forum or other public posting area is available to others. If you don't want people to know your e-mail address, for example, don't include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY DATA IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS. LUMOS MENTAL HEALTH SERVICES LLC IS NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE DATA THAT YOU DISCLOSE IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS” (Referenced & adapted from APA.org Privacy Policy)
 
If you have any questions about Lumos Mental Health Services' privacy policy, please send an email to support@lumosmhs.com
 
Lumos Mental Health Services reserves the right to change, update, and amend this policy in accordance with the terms and use of this website.