Lumos Mental Health Counseling Services LLC (dba Lumos Mental Health Services) takes your privacy seriously. Any information you freely provide is stored confidentially, and it is NOT shared with third parties, used for tracking, or used for marketing purposes. If you so choose to engage Lumos Mental Health Services in email communication, you may do by using the Contact Form or the Email button(s) on this website. If you no longer wish to receive emails from Lumos Mental Health Services, please send an email to Andrew@LumosMHS.com to the email with STOP in the subject line. Email correspondence will then cease.
 
If you choose to connect with Lumos Mental Health Services on Instagram or Facebook and no longer wish to engage or receive updates, please go directly to those sites and select Unfollow.
 
Personal Data. “Personal data” is defined as information you provide to Lumos Mental Health Services such as Name, Email address, phone number, mailing address, user name, location, or any combination of information that could potentially identify you. Personal data will NOT be collected or used beyond the terms identified in this privacy policy.

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SMS Text Messaging Privacy Notice

If you choose to receive text messages (SMS) from Lumos Mental Health Counseling Services LLC, we may send appointment reminders, scheduling updates, and administrative communications. Your mobile phone number and personal information will not be sold, shared, or disclosed to third parties for marketing or promotional purposes. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP, or reply HELP for assistance.

  
Limitations. Though Lumos Mental Health Services will make every effort to preserve your privacy, Lumos Mental Health Services cannot guarantee your privacy. Further, we may disclose personal information when required by law or where we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process served on us. We may also disclose personal information in cooperation with a law enforcement request.
 
Also, if at any time there is an admission, report, or disclosure of self-harm or harm to others, Lumos Mental Health Services is legally and ethically liable to report said statements to law enforcement.
 
Cookies. Cookies are not used on this website to track user identity. Session cookies are utilized and are considered temporary cookies that typically expire at the end of the web browsing session on a website. Lumos Mental Health Services does utilize Google Analytics to analyze the use of Lumos Mental Health Services website, and links most often clicked. The data collected from these cookies is non-identifiable of the user.
 
“Forums, Chat Rooms and Other Public Posting Areas
Please note that any data you include in a message you post to any chat room, forum or other public posting area is available to others. If you don't want people to know your e-mail address, for example, don't include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY DATA IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS. LUMOS MENTAL HEALTH SERVICES LLC IS NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE DATA THAT YOU DISCLOSE IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS” (Referenced & adapted from APA.org Privacy Policy)
 
If you have any questions about Lumos Mental Health Services' privacy policy, please send an email to support@lumosmhs.com

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Lumos Mental Health Services' Notice of Privacy Practices

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This notice went into effect on 02/16/2026

This notice describes how health information may be used and disclosed and how you can get access to this information. Please review it carefully.

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I. MY PLEDGE REGARDING HEALTH INFORMATION:

I understand that health information about you and your health care is personal. I am committed to protecting health information about you. I create a record of the care and services you receive from me. I need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by this mental health care practice. This notice will tell you about the ways in which I may use and disclose health information about you. I also describe your rights to the health information I keep about you, and describe certain obligations I have regarding the use and disclosure of your health information.

I am required by law to:

• Make sure that protected health information (“PHI”) that identifies you is kept private.

• Give you this notice of my legal duties and privacy practices with respect to health information.

• Follow the terms of the notice that is currently in effect.

I can change the terms of this Notice, and such changes will apply to all information I have about you. The new Notice will be available upon request, in my office, and on my website.

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II. HOW I MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU:

The following categories describe different ways that I use and disclose health information. Not every use or disclosure in a category will be listed. However, all of the ways I am permitted to use and disclose information will fall within one of the categories.

For Treatment, Payment, or Health Care Operations:

Federal privacy rules allow health care providers who have a direct treatment relationship with a patient/client to use or disclose the patient/client’s PHI without written authorization to carry out treatment, payment, or health care operations.

For example, if a clinician consults with another licensed health care provider about your condition, we may use and disclose your PHI in order to assist in diagnosis and treatment.

Disclosures for treatment purposes are not limited to the minimum necessary standard because health care providers need access to complete information to provide quality care.

SPECIAL PROTECTIONS FOR SUBSTANCE USE DISORDER (SUD) RECORDS

Some of your health information may include records relating to the diagnosis, treatment, or referral for treatment of a substance use disorder. These records may be protected by federal law under 42 CFR Part 2, in addition to HIPAA.

Where applicable, Substance Use Disorder (SUD) records are subject to stricter confidentiality protections than other PHI.

In general:

• SUD records may not be used or disclosed without your written authorization except as expressly permitted by federal law.

• Disclosures permitted under HIPAA may be more limited when they involve records protected under 42 CFR Part 2.

• SUD records generally may not be used or disclosed in civil, criminal, administrative, or legislative proceedings without your specific written consent or a qualifying court order.

If SUD information is disclosed pursuant to your written consent, federal law may prohibit the recipient from redisclosing that information unless further disclosure is expressly permitted by your authorization or by law.

A violation of federal confidentiality protections for SUD records may be reported to the United States Department of Health and Human Services.

Lawsuits and Disputes:

If you are involved in a lawsuit, I may disclose health information in response to a court or administrative order. I may also disclose health information in response to a subpoena, discovery request, or other lawful process, but only if efforts have been made to notify you or obtain a protective order.

However, records protected under 42 CFR Part 2 are subject to additional restrictions and generally may not be disclosed in legal proceedings without specific written consent or a qualifying court order.

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III. CERTAIN USES AND DISCLOSURES REQUIRE YOUR AUTHORIZATION:

1. Psychotherapy Notes
   I do keep “psychotherapy notes” as defined in 45 CFR §164.501. Any use or disclosure of such notes requires your Authorization except in limited circumstances permitted by law (treatment, training, defense in legal proceedings, HHS investigation, required by law, coroner duties, or serious threat prevention).

2. Marketing Purposes
   I will not use or disclose your PHI for marketing purposes.

3. Sale of PHI
   I will not sell your PHI in the regular course of business.

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IV. CERTAIN USES AND DISCLOSURES DO NOT REQUIRE YOUR AUTHORIZATION:

Subject to certain legal limitations, I may use or disclose PHI without Authorization for:

1. Required disclosures under state or federal law

2. Public health activities

3. Health oversight activities

4. Judicial and administrative proceedings

5. Law enforcement purposes

6. Coroners or medical examiners

7. Research purposes

8. Specialized government functions

9. Workers’ compensation

10. Appointment reminders and health-related services

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V. CERTAIN USES AND DISCLOSURES REQUIRE YOU TO HAVE THE OPPORTUNITY TO OBJECT:

1. Disclosures to family or others involved in your care
   I may provide PHI to individuals involved in your care unless you object.

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VI. YOU HAVE THE FOLLOWING RIGHTS WITH RESPECT TO YOUR PHI:

1. The right to request limits on uses and disclosures

2. The right to request restrictions for out-of-pocket payments

3. The right to choose how PHI is sent to you

4. The right to see and obtain copies of your PHI

5. The right to receive an accounting of disclosures

6. The right to request corrections

7. The right to receive a copy of this Notice

8. Additional Protections for Substance Use Disorder Records
   If your records are protected under 42 CFR Part 2, you have additional protections under federal law, including limitations on how such records may be used or redisclosed.

Lumos Mental Health Services reserves the right to change, update, and amend this policy in accordance with the terms and use of this website.